Here at Affinity Childrens Services Ltd, we are committed to ensuring that your child has a meaningful stay with us at our home. Wherever possible, we encourage parents and carers to be involved in the process and hope that you will work with us to make their stay a positive one. We understand that this can be a trying time for you as well as your child and we hope to answer any queries or concerns that you might have on this page.
WE HELP YOU CONTACT YOUR CHILD
WE ENABLE VISITS WITH YOUR CHILD
WE SUPPORT YOUR EXPECTATIONS
WE CREATE BETTER OUTCOMES
When your child is placed with us, they will have a care plan that ensures all their needs are met while in our home. This plan is drafted and agreed by the Local Authority (LA) and will contain details regarding home visits and other contact arrangements with your child. Should you have any concerns about the planned contact presented in your child's care plan, it is important that you speak to their social worker. They will be able to explain to you the reasons for any restrictions their might be with contact. Depending on the details of the care plan, contact with your child may be at the home, over the phone or through virtual contact, at a neutral space in the community, at a registered contact centre, or at your own home.
Your child's social worker will let you know where your child will be living. Once your child has been placed, the manager of the home will be in touch to discuss any concerns you might have and to answer any initial queries. The manager will also be able to plan your visit to the home with you, arranging times and dates and explaining our expectations.
Since other children may live at the children's home where your child has been placed, we must insist that
you respect
their privacy during any home visits. We ask that you take direction from the home's staff - this includes
moving rooms
and leaving the building, as well as any other reasonable requests.
Prior to your first visit, the home's manager will discuss any individual expectations for the home and you
are expected
to agree to these before visiting. If you are not happy with anything during your contact, either speak to
the home's
on-site manager, or ask a member of staff to contact the duty manager. They should be able to assist you
with any
concerns you may have.
We have a zero tolerance to abusive language, physical threats, or physical assault directed towards any of
our staff or
any children placed at the home. Should this occur, you will be instantly removed from the home.
We believe that the children in our homes have far better outcomes if the adults around them work together in their best interests. For this reason, we work closely with parents and carers to achieve this. As experienced child care professionals, we can provide advice and support to you in a variety of areas in line with your child's care plan. This can include help with transport for a contact visit, or assistance with your phone or streaming application for distance contact.
AFFINITY
We provide safe homes for children and young people in the North West in need of placement. More information about our work, the services we provide, and our homes can be found on the following pages.
For more information about the work we do here at Affinity, click on one of the links above, or get in touch with the team. We're happy to assist you!
Phone : 01543387601
Email : info@affinitychildrens.co.uk